November 29

New look, new products

As you can tell, things have changed quite a bit with the site now that our much-needed site redesign has been completed and the switch has been flipped. Finally. Not only has the site changed, but our lines of products and services have also received a well-deserved overhaul. So let’s get a little more familiar with the changes.

Our new site boasts a clean, fresh look better focused around our extensive line of products and services. Aeris is our new core product, an API that provides the necessary weather data to power all of our other products and services.

Similar to the previous site, we still provide traditional weather content on our weather site, where you can view your local weather and sample our vast library of weather maps currently offered with our Aeris Graphics product.

If you’re looking for more customized solutions, we continue to offer our professional services to work one-on-one with your team to develop unique weather solutions. Services include custom web and mobile applications and specialized weather content and design, such as custom weather graphics, maps and custom branding strategies.

In the coming weeks, we will continue to provide additional content regarding our new products and services as we continue to receive feedback from our clients and users. We will also be communicating tips, tricks, videos and screencasts for Aeris and it’s toolkits here on our developer blog.

In the meantime, you can communicate with us on Twitter and subscribe to our blog’s RSS feed to stay up to date on the inner happenings at HAMweather.

Can I still access my local weather?

Weather Search
Yes, we still offer a complete weather area where you can access current conditions, forecasts, advisories and more for your location. Simply enter in your location (city,state/country OR zipcode) into the weather search field that appears at the top of every page on the site. Additionally, you can access current conditions for your location and other nearby locations by using our Aeris widget displayed at the bottom of the home page.

How do I access my account? Did I lose my account information, products or branding?

With the site redesign, we also upgraded our subscription system. Therefore, if you started your account before December 2011, you can login to your account using our old account system. Your account is still active as well as all of your products and branding configurations and will be able to access your account and the graphics brander as normal. Aside from a slightly different look to the account area, nothing will change for you during the transition period. Just ensure that you are logging into and accessing the correct account area.

So, what happened to HW3?

The first thing you probably notice is that the software package HAMweather 3 is not prominently advertised, but in its place is Aeris.  Over the years working with a wide range of clients, a common theme began to emerge: flexible, yet powerful, weather content is key. No longer was a single solution, the weather-site-in-a-box, the right solution. As web and mobile applications become some of the more prominent methods people obtain their weather, clients are needing easy-to use weather content that can quickly be integrated into their custom applications. The HW3 software turns 11 years old this year, and its core code-base has become quite dated and no longer offered the best solution. Aeris is our completely new weather content solution designed from the ground up to meet these modern needs.

Therefore, we will no longer be actively developing for the HAMweather 3 software suite. For a limited time during the transition, we will still offer access to the original HW3 software and official plugins for PHP only. During this period, we will also provide access to updated databases, so that current HW3 installations can stay up to date with the latest changes. You can access this content from our HAMweather 3 page.

What happens to HAMweather 3 Suite users?

With the release of Aeris suite, we are no longer developing for the HW3 software suit. However, we will continue to support HW3 users with updated databases at least through the summer of 2012.

This does not mean that the original HW3 software package and plugins will no longer function as is, but we will no longer be releasing bug fixes or updates due to data changes from NOAA. To ensure you continue to receive the most accurate weather data once the phasing out of HW3 is complete, you can sign up for any one of our suite of products at any time.

Where can I find the original HW3 support forums and documentation?

With the launch of our new site, our new support system has replaced the previous HW3 forums which means you will have to create a new support account even if you had an existing one on the old HW3 forums. In the coming days we will be archiving the original support forums and documentation and providing them for existing HW3 users to reference. Read more about the changes on our HAMweather 3 page and blog.

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