Check out the some of the frequently asked questions or search by product below. If you're a developer and need help getting started with our developer tools and services, take a look at our Developer Guides.
Or search our developer documentation
No articles yet.
Where do I find my invoices?
How do I update my billing details?
How do I change my account information?
How can I downgrade or upgrade my subscription(s)?
How do I get my client id and secret key?
What’s an access?
How do I access my account?
Can I upgrade or downgrade my subscription anytime?
What happens if I exceed my monthly limit?
Do I have to include a credit back to AerisWeather?
Where can I find information about scheduled maintenance or service incidents?
What is a map unit?
What data sources are used for AMP?
How can I lower my map units?
What is my map unit per minute limit?
How far back does the API Archive data go?
What can I do with the AerisWeather API?
Why am I getting a US location for a query whose location is outside of the US?
What endpoints do I have access to?
What are API endpoints?
What is the requests per minute limit for my account?
How often does the API data update?
What timezone does the AerisWeather API respond in?
Does the AerisWeather API have an IP range that I can whitelist?
What are maximum accesses per minute?
How do I integrate my personal weather station into the AerisWeather API?
Do I have access to international weather data with the AerisWeather API?
What is an API access?
What languages does the AerisWeather API support?
What is the spatial resolution of your forecast data?
How often do forecasts update?
What data sources are used for the API?
Why don’t I see data on the map for my location or country?
How do I access the settings for Aeris Pulse?
How do I add and save my favorite locations?
How do I access my favorite locations?
How do I delete a favorite location?
Why are some map features and layers locked for me?
Where can I ask a question or submit a feature request about Aeris Pulse?