Check out the some of the frequently asked questions or search by product below. If you're a developer and need help getting started with our developer tools and services, take a look at our Developer Guides.
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Do I have to include a credit back to AerisWeather?
How do I get my client id and secret key?
How do I access my account?
Can I upgrade or downgrade my subscription anytime?
What happens if I exceed my daily limit?
What is a map unit?
What data sources are used for AMP?
What are maximum accesses per minute?
What data sources are used for the API?
Do I have access to international weather data with the Aeris Weather API?
How far back does the API Archive data go?
What languages does the Aeris API support?
What endpoints do I have access to?
Why am I getting a US location for a query whose location is outside of the US?
What timezone does the Aeris Weather API respond in?
Does the Aeris API have an IP range that I can whitelist?
What can I do with the Aeris Weather API?
What are API endpoints?
What is an API access?
How do I add and save my favorite locations?
How do I access my favorite locations?
How do I delete a favorite location?
Why are some map features and layers locked for me?
Where can I ask a question or submit a feature request about Aeris Pulse?
Why don’t I see data on the map for my location or country?
How do I access the settings for Aeris Pulse?
What devices are compatible with Aeris Wear?
Will Aeris Wear work with the Samsung Gear 2 or Gear S?