Account Info

How do I get my client id and secret key?
After signing up for our data or mapping API services, you'll need to get your access ID and secret keys to begin using the APIs. Follow our Getting Started...

How do I access my account?
You can log into and access your account at https://www.aerisweather.com/account/ or by clicking "Log In" at the top of any page on the site.

Can I upgrade or downgrade my subscription anytime?
Yes! Once you've purchased or renewed, your subscription will remain active for the entire billing cycle. However, if you were to upgrade your subscription the new sub would...

What happens if I exceed my daily limit?
Once your daily limit has been reached an email notification will be sent to your account administrator and your services will be temporarily disabled. Once the new GMT day begins...

Where do I find my invoices?
Invoices can be found by logging into the members area and locating the Billing tab.

How do I update my billing details?
Log into the members area and locate the Billing tab. On this page you will find an Update Payment Method button where you can change your...

How do I change my account information?
Log into the members area and locate the Profile tab. Update your details such as name, address, and email. Then hit Save Profile at the bottom of the page.

How can I downgrade or upgrade my subscription(s)?
To upgrade your subscription, go to the Billing tab within the members area and hit the Change link next to your product. You will be prompted with...